Just wanted to let you know that I received my order this past Monday, beautifully packed as always. And thank you for the additional free items. I appreciate very much your prompt and courteous customer service. Best regards, Eileen Castle Rock, Colorado, United States
My parcel arrived safe and sound. What a delight to examine the wonderful colours. The ribbons are much more vibrant in reality. I just love to look at them let alone imagining a finished project. Many thanks for my gift, it is a lovely size and just perfect to take into the hospital to while away the hours postop.Love and blessings to all in your workplace. Sincere regards Carol from Winchelsea in Victoria, Australia
Hi Ladies! Just wanted to say thank you for the parcel, I received everything in tip-top shape! Thank you for the hamper gifts too, so sweet of you both!Hope you are having a great day and Happy Holidays! Donna from Buena Park, California
Thanks and appreciation to “Di van Niekerk” for the sincerity of the cooperation, the seriousness of dealing and the technical support that I have received from you and which emphasises the dedication. In customer service to reach the highest degree of satisfaction with the service provided by a company to its customers. I thank you very much. Aisha from Umm Al Quwain, UAE
Today I received mine and Kathy’s previous orders. So fast and efficient! I would also like to say that the personal attention to my needs is exceptional in this busy, business world. Thank you so much! Cheryl from Nipomo, California
Hello, I received my package in good condition. I just wanted you to know, this was the fastest delivery I have ever received. It was mailed in Cape town on Aug.1 @4:35pm and it arrived at my home in Commerce, Georgia, the USA on Aug.3 @5:35 pm. I feel like Christmas came early with all the gifts I received. Thank you so much! Elaine from Georgia USA
The package arrived today – I’m amazed DHL delivered since it is a federal holiday today – and I am so thrilled to get all the lovely ribbons and the canvases. Thank you so much for all the extras!! I look forward to doing ribbon embroidery on a painted surface – I’ve just been using plain fabric to date. I have the book for this project so I can’t wait to start. Thank you again – for such prompt service and wonderful products. All the best Carole from Ridgewood in New Jersey, USA
My beautiful purple rain picture has arrived! And a gift! What a surprise. Many thanks for the monogram and thread. Such gorgeous colours! XxxLove and thanks from Karen in Lyndhurst, Gauteng
Dear Di, thank you for being so fast and attentive! And huge thanks for these two panels 🙂 I’ll be waiting for the tracking number from Sumi! I wish you can come here and see this beautiful city in summer when we have white nights! I think Cape Town is a wonderful place!I’ll let you know for sure when the parcel arrives. Have a beautiful day! Евгения Михеева Evgenia from St. Petersburg, Russia
The package from you arrived yesterday and I couldn’t be more pleased. The kits are awesome and my gift was a great surprise! Thank you and I am looking forward to beginning my first project. There are other projects in Di’s book that I am looking forward to also. Thanks again. Charlene from BISHOPVILLE United States Of America
I just wanted to thank you so so much for the beautiful kits that you included with my other kits! Everything looks fantastic and I am currently working on the Periwinkle Fairy and loving the fantastic materials and wonderfully detailed instructions. It is my kind of tutorial and so very helpful. I am already looking at other kits on your website and am looking for the instructions for the extra kits you sent. I hope to talk to you soon but in the meantime, I have enjoyed working with you on completing the first of many projects. I feel my Aunt Annabelle with me in every stitch and I want to thank you for that memory. Have a fantastic week and will talk to you soon! Renee from North Carolina, USA
My parcel arrived safely at my home last week. I am still pouring over the roses book, it is so wonderful. When I am forced to do other things, like cook and clean, l hug my book and beautiful ribbons in my heart. I smile at the sheer joy l get every time l open it. Thank you for the lovely free gift, l appreciate that very much. Wishing all in your place of work peace and love. Carol from Winchelsea, Australia
Hi, Di I have just received my parcel from you. I have just spent the last hour going through it. It was like getting a present, absolutely full of beautiful things. I am already planning my next order. Regards Carole from Lower Hutt, New Zealand
Dear Di, My wonderful package arrived safe and sound. The canvasses are amazing, all of them. Favourite right now is the cottages. Thank you so much for the gift and 2 gorgeous little ones. All are treasures and will be treasured. Doing cottage for my son in the USA as it is like an Irish cottage which he will love. I gave 2 as gifts, so many homes will enjoy as well as much pleasure in doing. Again thank you for courtesy and such perfection makes it an experience to receive. I will indeed be ordering some more in the future. Sincerely Aine from Limerick, Ireland
Wonderful service the parcel arrived this morning before your E-Mail with waybill no. I was still in my PJ s on opening my parcel the sun just arrived with a smile in my day. Now the question which one to start with. We had our yearly fine art embroidery guilt on Tuesday 20th in Pretoria. Every year we have a theme. My project is always one of your items. When I arrive my friends can’t wait to see my project .thanks for all the years that Di v Niekerk ribbon embroidery walked with me,(with me behind my walker or in a wheelchair) since 2006. We are emigrating to the UK . I am so glad you are selling internationally. No other ribbon come near the sheen of your ribbons. With Panels accompanied by instructions on request and stumpwork. Always something new like your wool fibre now. Kindest Regards. Alta Robertson from Mooikloof, Pretoria, South Africa
Good afternoon my dear friends in Africa! The doorbell just sounded and I was thrilled to see my package had arrived!!!! Everything appears wonderful and I can’t wait to start this project. My other one (first one) turned out great and the framers just were astounded. They hadn’t seen ribbon embroidery and just loved it! Have a wonderful week! Kristy from Greensburg, IN 47240 United State
Good Afternoon, I wanted to let you know that I received my packet yesterday and everything is perfect.I am amazed at the speed in shipping and so excited to get started. Thank you so much for the lovely gift, I will begin working that project first.You were more than gracious to my internet fumbles and I can not say enough about your wonderful customer service/support. Thank you again, Sandi from Richmond, Virginia 23227 USA
A VERY BIG THANK YOU Dear Di Thank you very much for the lovely parcel that arrived safe and sound this afternoon. So excited when opening it. Wow can’t wait to start it but will have to wait till next week when I start my four weeks leave. Thank you very much for the bonus kit and please pass on my “thank you” for the lovely way it was packed. Hope Renn is better and “thank” her please for taking the order. A very chuffed customer Tish from Buckinghamshire in the UK
The parcel arrived safely and I want to tell you that your ribbons are even more beautiful than I had thought! It’s really ART to recreate so perfectly colours of nature!
I did appreciate your kindness: it was a pleasure to discover your blog, then to see that it would be possible to order so far from my little French town, and to exchange warm e-mails! It makes your marvellous ribbons even more precious to me! Sorry if my English was a bit strange, I’m almost fifty and English is a very old school memory for me! Kindest regards Merci beaucoup, Bisou à toutes les deux!!! Amicalement, Paola from Provence-Alpes-Cote dAzur
I really look forward to receiving your gorgeous ribbons. Unique in the world! Maria from Switzerland
Many thanks, your order has arrived safely here in Spain. Thank you for your great service. Just off to pick it up at the post office as I went out yesterday when it was delivered. Can´t wait to get started again. Elle from Malaga SPAIN
Having received the kits I ordered from you on Friday, I have now had a chance to look at them properly and I am thrilled with them both. The box full of lessons I think is wonderful and as I am new to ribbon embroidery I know I will find it most helpful. All the hints and tips and detail about perspective is exactly what I wanted (or needed!) to hear before I begin. The colours of the silks are wonderful and the composition and attention to detail in every aspect makes me want to start it today! I am well on with my second flower fairy and must finish this before I start on a much bigger project. I have completed the red clover fairy for my granddaughter and am now working on the stork’s bill fairy for my daughter. Both designs are beautiful and for myself, I have purchased the white clover fairy. When we went to your website, I was tempted with the ‘wish you were here’ as it reminds me and my husband of our holiday spent on Lake Como and a real bonus that it is a boxful of lessons kit. With kind regards Rita from Leeds, West Yorkshire, United Kingdom
I just wanted to tell you all how you made my day so wonderful!!!! I have been snowed in since February 16th. Even my mail was only arriving every day or two. We don’t often get this much snow and ice in my area so things tend to come to a stop. But today — my order from your wonderful company arrived with all those beautiful ribbons and threads. It was like opening a bag full of spring-time. We’re expecting yet another storm tonight but I don’t even care. I have my beautiful ribbons to work with so I’m a happy stitcher. No cabin fever here!!!!Thank you for your awesome customer service!! Sherry from Tennessee, USA
My book arrived this morning and I am delighted with it thank you. Apart from having such beautiful illustrations the text is so easy to understand and the stitch diagrams, even for a newbie like me, are really clear. I have several other stumpwork and silk ribbon books but I think that Di’s book is far better than any of them. I love it that she explains everything and when she says on page 32 that the instructions have been written for ‘the total beginner in mind’ that is really true. Please tell Di how delighted I am with her book and thank her for putting the little inscription inside. Now I am off to get started on a project. Warmest regards, Noelene from Tauranga, Bay of Plenty, New Zealand
Wow, dinner was almost forgotten about last night, I received my parcel yesterday and sat for about an hour going through and playing with the ribbons for Roses and my panel. Renn, thank you ever so much to you and Di, I really appreciate all the time and effort you girls have put into my order and assistance with it, and Di’s creations to give us the inspiration to create lovely pictures for our homes, not to mention the peace we experience making up these lovely pictures, well that’s when we don’t have to reverse stitch, haha. that’s a bugger. Thank you too for the prompt postage, I wish you all the best in what you do and hopefully, I will be able to catch up with you again one day. Best regards Marianne from Perth W.Australia
Your parcel has arrived, thank you so much. Having the postman deliver a parcel at the moment is miraculous. You see we are experiencing the most horrific weather ever……hurricane-strength winds at times, no power (electricity)for nearly a week, trees fallen causing an inability to travel on our roads and the floods !!! biblical levels nearly. So the Dove has come with an olive twig…there is LIFE out there !! My parcel of beautiful silk ribbons, threads and Design has arrived !! You are so helpful and I love all the “goodies” in my parcel! You remembered to include everything I needed even though I was not confident at all about what I needed. Thank you so much once again. We have family members in South Africa at the moment for a wedding and I believe the weather is superb. Send some of it this way !! I hope you and Di are keeping well and I really treasure the enjoyment I get from the exquisite designs which pour from your wonderful creativity. Thank you so much…………… Helen from Kiltrea, Enniscorthy in Ireland
A Perfect World in Ribbon Embroidery and Stumpwork book I just thought I would show you pictures of my first panel. I am so proud of how it came out (the pictures aren’t great, but you can get the idea.) I love my little dragonfly! I am learning so much from the book and I am having so much FUN! The instructions are so clear and the wonderful photography throughout the book really makes learning new techniques easy. The ribbons and threads are so beautiful as well. I can’t wait to keep moving ahead on this piece! I am already planning my next purchases, as I loved the garden scene that was in the recent email from Di. Please tell her how much I appreciate her expertise and instruction. It is wonderful to live in a world of technology where we can learn from someone half way across the world! Thank you for making these kits, books and materials available to us. Sheila from Nova Scotia, Canada
I received my shipment today. Everything arrived perfectly fine.
I’d like to say I’ve never seen such exquisite colors in ribbons and threads before in my life. And the design on the RES fabric is intricate and beautifully painted. Can’t wait to start going through the RES book and beginning this project.
And, thank you for the “extras”.
Mary Lou from Texas, USA
Dear Di and Sumi, The parcel arrived today in record speed !! ….. I am in heaven … the kits and ribbons are so amazingly beautiful !! Thank you so so so much …… for embroidering a smile in my heart. All the best!! Kindest regards, Lana from Coogee in Australia
Just wanted to say thank you so much for the lovely ribbons I ordered I am putting them away as a Christmas gift for myself to use with your wonderful new book. I have all your books which I absolutely adore and taught myself silk ribbon embroidery from them but this latest book is so wonderful and for me, it combines my love of felting with my love of ribbon embroidery. Thank you so very much from a very, very happy customer and follower. Luned in Denbighshire, UK.
Thank you so so much!! My delivery arrived this afternoon, and I am so pleased with the quality of the product. I’m sure Mum is going to love it. Thank you for such prompt service and delivery, as well as the wonderful free gift as well! I look forward to sharing the completed piece with you in the future. Kind regards Praveer from Oaklands in Johannesburg